SILC (Secure Internet Live Conferencing) is a protocol which provides secure conferencing and chat services. It can be used to send any kind of messages, in addition to normal text messages, including multimedia messages like images, video, and audio stream. All messages in the SILC network are encrypted and authenticated, and messages can also be digitally signed. SILC protocol supports AES, SHA-1, SHA-2, PKCS#1, PKCS#3, X.509, OpenPGP, and is being developed in the IETF. The software is delivered as SILC Client for end users, SILC Server for system administrators, and SILC Toolkit for application developers.
upIRC (formerly apIRC) is a fully RFC-compliant client for Internet Relay Chat (IRC) servers. It includes a full range of features, including DCC chat support, command shortcuts with variables, auto-completion of commands, and a one-tap shortcut for entering nicknames in channels.
Ace Operator enables live click to chat service between company representatives and customers from the company Web site. It allows customers to contact live agents at the click of a button, engage in interactive chat-based conversation, and exchange information using multimedia content. It is an application for support and any kind of customer services over the Web.
Yate is a next-generation telephony engine. While currently focused on Voice over Internet Protocol (VoIP) and PSTN, its power lies in its ability to be easily extended. It supports SIP, H.323, IAX, MGCP, Jingle, Jabber, E1, T1, analogic, robbed bit, ISDN PRI, BRI, and SS7. YateClient is an Instant Messenger and Voice application for Jabber/Jingle IM, SIP, H.323, and IAX VoIP protocols.
123 Live Help is a Web-based support software for businesses. It shows visitors to your Web site that a live agent is just a click away and enables operators to chat in real time with them. There are text and video chat options. It is secure, fast, flexible, customizable, and cost-effective. There is a full-featured administrative panel for operators and administrators, allowing them to automatically detect customers' details, track their footprints, transfer chats, follow the visitor's Web browsing, check spelling, get canned messages, and more. Administrators also can monitor all chat sessions and get statistics on the traffic sources of visitors and performance of operators.